About us here at our Osteopath Clinic in colchester.
At the heart of Correct Osteo Clinic is the belief that, as allied health professionals, we become the advocate for each of our patient’s overall health.
Founded in 2019 by Daniel Lyons, Correct Osteo Clinic offers the highest standard of osteopathy services for an outstanding price. Many of our patients come to us because they want more than the stereotypical, assembly-line care.
They want personalised treatment from healthcare professionals, who take the time to listen to them, get to know them, and work together with them, to achieve optimum health.
We warmly welcome new patients because we know many individuals are feeling lost in the confusion of today’s healthcare system. At Correct Osteo Clinic we want everyone to know that we are here for you and ready to become your healthcare associates.
We are a private, independent practice constantly striving to provide excellence in personalised, compassionate care that is consistent and quality-driven for all of our patients.
We now have three Osteopaths in our Colchester clinic for you to trust and help you on your journey.
A Clinic That Cares
Our staff are well-trained and professional with a wealth of knowledge. Each and every one of us at Correct Osteo Clinic respects the diversity and dignity of our patients.
We welcome learning and progressing ourselves in an effort to achieve the best in exceptional patient care, and therefore you will find our staff are continually progressing in their development and knowledge within their fields to ensure we can provide you with the best possible treatment.
Quality and service are very important to us, from taking the time needed with each patient to making sure each individual is treated with respect, kindness and sensitivity.
We help the patient understand the reason they are experiencing pain, giving them the best chance of recovery.
From the very first phone call to the last appointment, our incomparable care at Correct Osteo Clinic is all about the total patient experience.
We also work with these insurance companies:
Our policies
Cancellation policy.
We would like to draw your attention to our cancellation and missed appointment policy.
If you need to reschedule your appointment please contact the Correct Osteo Clinic team as soon as possible to rearrange. All missed appointments are subject to full charge. Appointments cancelled without 48 hours prior notice are subject to full charge.
Our privacy policy
Correct Osteo Clinic is committed to protecting your personal information (any information that is capable of identifying you) and this privacy policy relates to our use of your personal information collected either from you in person, via 3rd party referrals or information you give us by letter, e-mail, SMS or over the telephone. We have a legal obligation to collect and process this data when it is adequate, relevant and limited to what is necessary.
The information we collect:
At the point of enquiry or booking we may ask you for;
Your name
Your date of birth
Your address
Your telephone number (home and or work), either landline or mobile or both
Your e-mail address these will all be stored securely on the clinic database.
At your appointment at the clinic, we will ask for information regarding your general health, your previous health and information regarding the condition for which you are seeking advice.
We will also ask for information regarding any activities you undertake, your employment and any medication you take.
We will also record the findings of a physical examination. These will be on hand written notes stored securely.
How we use this information:
To provide a legal record of any treatment or advice we provide.
To ensure continuity of care.
To contact you in regard to you’re on going treatment. To contact you if new information or treatments become available that may be of benefit to you.
We may pass information with your permission to other medical professionals who may be involved in your care; this may include GPs, consultants or other Health and Care Professionals. This information may be passed on to you by email, it will be password protected and we will take all reasonable precautions to transmit the information securely. If you are supplied with a letter, the protection of this information is your responsibility.
We may use your information for quality feedback purposes.
We may use your information for audit purposes.
We do not pass on your information for commercial purposes.
We take all reasonable steps to ensure that our information is kept up to date and rectified if necessary.
It is also your responsibility to inform us if any personal information changes.
How long do we keep personal information?
We have a legal obligation to retain records for 8 years after the conclusion of treatment.
If the record relates to a child or young person, the records must be kept until the patient’s 25th birthday. We may retain records indefinitely for use if you return for another episode of care within 8 years. As recommended by the General Osteopathic Council.
How do we protect your information?
We take organisational and technical security measures to protect the information against unauthorised disclosure or unlawful processing (our website contains links to external sites, these sites have their own privacy policies and we are not responsible for their content, therefore you should check their privacy policy prior to submitting any personal information).
Your rights
You are entitled to view the personal information we hold about you and to have any discrepancies rectified. You can do this by written request to the address at the start of the policy.
Changes to our privacy policy
All changes will be notified on our website.